AI Voice Agent
Intelligent voice agents that answer, qualify and convert — around the clock.
Create intelligent AI-powered voice agents for handling customer calls, support, sales inquiries and business communications. Spin up a human-sounding agent in minutes, give it your business context, connect a phone number, and let it handle conversations in your customer's language — day or night.
- Multi-step, no-code agent setup
- OpenAI, Gemini & bring-your-own models
- Buy & link phone numbers in-platform
Agent creation
Create custom voice agents through a simple, guided multi-step setup process.
Stage 1 — Agent Setup
- Choose an agent name
- Select voice gender
- Select language
Stage 2 — Business Information
- Add your business details
- Configure company-specific information
- Define the business context the AI should use
Stage 3 — Agent Configuration
- Select an AI model — OpenAI (ChatGPT), Google Gemini or other supported models
- Bring your own AI model through our Integration Center
- Or use our managed AI models (usage charges apply)
- Configure the transcriber
- Set conversation tone & speaking speed
- Configure call-forwarding rules
- Privacy & security settings
Telephony integration
Get your agents on a real phone line — buy, connect and manage numbers without leaving the platform.
Buy phone numbers
- Purchase phone numbers directly from the platform
- Pick numbers that fit your business and region
- Provision instantly — no external telecom setup
Connect to agents
- Link any number to any AI Voice Agent in a click
- Route inbound calls to the right agent automatically
- Reassign numbers between agents whenever you need
Manage at scale
- Run multiple agents and numbers side by side
- Manage every number from one dashboard
- Keep call handling consistent across your team
What you can do with AI Voice Agent.
Inbound support
Answer every incoming call instantly, in the caller's own language — no hold music, no missed calls.
Outbound sales
Run AI-led outreach that introduces your offer, qualifies interest and books appointments at scale.
Appointment booking
Let the agent confirm, reschedule and remind customers about bookings completely hands-free.
After-hours coverage
Capture and handle calls round the clock, even when your team is offline or busy.
Live in three simple steps.
Set it up
Configure it in a guided, no-code flow — pick your settings and add your business context. No engineering required.
Connect your channels
Link your phone numbers, WhatsApp, inbox or social accounts so every customer interaction flows into one place.
Let AI run it
Automate conversations and workflows, then track everything from real-time dashboards as your business grows.
Run multi-channel campaigns
AI Voice Agent plugs straight into AURA's campaign engine — launch targeted campaigns across voice, WhatsApp and email from one place, and let AI handle the follow-ups.
- Create targeted campaigns
- Select specific customer groups
- Track campaign performance
- AI-powered engagement automation
Questions, answered.
Which languages are supported?
English, Hindi, Bengali, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi and Odia — your agent speaks the caller's language.
Can I use my own AI model?
Yes. Bring your own OpenAI or Gemini key through the Integration Center, or use our managed models (usage charges apply).
Do I need a phone number?
You can purchase numbers directly inside the platform and link them to any agent in a couple of clicks.
How long does setup take?
Most teams launch a working agent in minutes using the guided three-stage setup.
Everything connects to everything.
AI Voice Agent is one part of AURA. All your customer interactions, communications and lead data live in a single system — so you can automate operations, improve engagement and convert more.
See AI Voice Agent in action.
Book a personalised demo and we'll show you exactly how AURA fits your business — or start free and explore it yourself.